Control Room Supervisor (Mon-Fr, 2pm-10pm)

The Control Room Supervisor is a member of the leadership team responsible for launching and managing the adidas ecommerce and retail Distribution Centre. The role supports ecommerce and retail operations in a scalable way that supports rapid growth and long-term business strategy. The supervisor continuously optimises DC operations by engaging with stakeholders to improve operational metrics, refine processes and remove waste.

• Manage a specific functional area in the Distribution Centre, accountable for achieving all productivity, quality and service level targets.
• Train, manage and develop Control Room associates.
• Maintain full working knowledge of WCS, WMS and support platforms, and manage collection, reporting and feedback for operations functions using SAP, Excel, queries, WMS, Power BI and SCI reporting.
• Troubleshoot and problem-solve operational issues throughout the warehouse, escalating to senior management and support staff when applicable.
• Analyse and decipher operational data through reporting and Warehouse Management Systems (WMS), recognising trends in order and product flow.
• Report on operations metrics to evaluate DC area performance in productivity, quality and safety.
• Provide clear directions to the shop floor on execution and prioritisation to ensure achievement of customer delivery expectations and DC metrics.
• Maintain close communication with shop floor operations and align with key stakeholders on special requests and operational impacts to reassess expectations.
• Maintain all OSHA safety standards, including reporting accidents, injuries, damages and potential threats to safety.
• Interface with the Distribution Director, Transportation, Distribution Supervisors, Managers and Associates.

• Minimum of Bachelor's degree and 3 or more years of related industry experience.
• Required to speak, read, write and comprehend the English language.
• Strong analytical and data manipulation skills.
• Proficient use of Microsoft Office applications.
• Experience operating in high-volume ecommerce operations.
• Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC management team.
• Ability to accept and meet critical deadlines with good planning and organisation skills.
• Ability to perform extensive walking and standing on hard surfaces.
• Good business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally.
• Proven track record of delivering results.
• Strong analytical capabilities, including experience handling large and complex data sets.
• Strong people management ability with the ability to effectively influence managers and supervisors with varying levels of experience.
• Ability to work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritisation.
• Smart, analytical and innovative leadership capability.

• Monday-Friday, 2pm-10pm shift.

• Employees are eligible to earn an annual bonus based on both company and personal performance.

• Robust and progressive medical coverage, including HSA with employer funding or FSA options.
• Dental, vision and prescription drug coverage.
• Adoption, surrogate and fertility support.
• Short and long-term disability coverage.
• Basic life and AD&D insurance, which can be supplemented with employee-paid coverage.
• 401k plan and Stock Purchase Plan with employer match.
• Education assistance.
• Generous leave policies including 14 weeks of paid parental leave.
• Employees accrue prorated flexible time off in the amount of.4388 hours per day that increases with years of service.
• Twelve paid holidays throughout the calendar year.
• Service Time Off during milestone years.

Adidas celebrates diversity, supports inclusiveness and encourages individual expression in its workplace. It actively encourages individuals with disabilities to apply and provides reasonable accommodations throughout the recruitment process, and is an Equal Opportunity Employer. Its working language is English.