Clubs, Teams & Franchises
Senior Manager, Data Office (Portfolio Management) (3-year contract)
Mid Level
Hong Kong
in office
Contract
Strategy & InsightStrategic PlanningResearch & Evaluation
Job description
About the Role
Leads strategic planning, portfolio governance and performance for the Club's Data Office, acting as portfolio and performance lead to the Chief Data Officer. It sits within the Membership and Customer Excellence (MCE) Division, which oversees the operations of clubhouses, racecourses and Off-Course Betting Branches and leads the Club's customer experience strategy across digital and physical touchpoints. The position partners with business stakeholders, IT, Finance, PMO and delivery teams to align priorities, resolve portfolio-level issues and strengthen confidence in Data Office planning and delivery.
Key Responsibilities
- Lead the Data Office strategic planning and annual business planning cycle, translating Club priorities and the CDO's direction into objectives, roadmaps, investment themes, measurable outcomes and an integrated portfolio.
- Own portfolio governance and prioritisation across Data Office initiatives, applying transparent decision criteria covering strategic value, business impact, risk, dependencies, affordability and delivery readiness.
- Act as portfolio and performance lead for the CDO, producing concise executive insights, recommendations, decision papers, dashboards and briefing materials for leadership and governance forums.
- Establish and manage the Data Office operating rhythm, including leadership reviews, portfolio reviews, steering committees, planning checkpoints and follow-up of decisions, commitments and escalations.
- Drive demand management and investment planning by assessing new initiatives, business cases and change requests to optimise investment decisions and resource allocation.
- Maintain the integrated portfolio roadmap and delivery plan, ensuring effective sequencing and active management of cross-programme dependencies and strategic outcomes.
- Monitor portfolio health and organisational performance, identifying emerging risks, delivery variances, capacity bottlenecks and systemic issues, and implementing appropriate mitigation and escalation actions.
- Lead portfolio financial and resource management, including budgeting, forecasting, expenditure tracking, workforce and vendor capacity views, and investment reporting.
- Embed benefits management and value realisation, ensuring intended outcomes, owners, measures, baselines and review points are defined and monitored throughout the initiative lifecycle.
- Coordinate cross-cutting Data Office priorities and strategic special projects sponsored by the CDO, bringing together relevant teams to frame issues, establish ownership and drive decisions and execution.
- Facilitate portfolio governance forums, steering committees and management reviews, providing recommendations and decision support to enable effective governance and accountability.
- Partner with business stakeholders, IT, Finance, PMO and delivery teams to align priorities, resolve portfolio-level issues and strengthen confidence in Data Office planning and delivery.
- Continuously improve the Data Office operating model, governance framework, portfolio standards, management information, tools and ways of working, while coaching teams in disciplined portfolio practices.
Required Experience & Qualifications
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Project Management or related disciplines.
- Minimum 12 years of experience in portfolio management, programme management, project management, strategic planning, transformation delivery or related disciplines.
- Minimum 5 years of people leadership experience, including team management, coaching and performance management.
- Proven experience managing enterprise portfolios, strategic programmes or large-scale cross-functional initiatives.
- Strong experience in portfolio governance, prioritisation, resource planning and executive reporting.
- Demonstrated experience engaging senior stakeholders and supporting executive-level decision-making.
- Experience in financial planning, budgeting, forecasting and investment management.
- Strong knowledge of portfolio management, programme governance and project delivery methodologies.
- Experience in portfolio planning, prioritisation, demand management and benefits realisation.
- Ability to develop portfolio dashboards, KPIs, executive reports and management insights.
- Strong understanding of budgeting, forecasting, resource planning and investment tracking.
- Proficiency in project and portfolio management tools, reporting platforms and data visualisation tools (e.g. Jira, Excel, Tableau or equivalent).
- Good understanding of data, analytics, AI and digital transformation initiatives, including associated governance and delivery practices.
Preferred Skills
- Experience within data, analytics, technology, digital transformation or related business functions.
- Professional certifications such as PMP, PgMP, MoP, MSP, PRINCE2, Agile or equivalent.
Benefits & Perks
- Competitive salary and benefits package.
- Dynamic working environment.
- Development opportunities.
The Application Process
Candidates who do not meet all of the requirements but believe they can make a difference are encouraged to apply.
About the Company
Its Charities Trust is one of the world's leading charity donors.
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