Manager Workplace Management

This role leads workplace operations, governance, employee experience, facilities management and workplace strategy across Singapore and Vietnam. It ensures operational excellence, vendor accountability, workplace compliance and a high-quality employee experience while driving alignment to regional Workplace standards and business priorities. The position sits within the SEA Workplace Team and contributes to the development and execution of the regional Workplace operating model, supporting portfolio-wide initiatives across Southeast Asia.

• Lead and oversee workplace operations across Singapore and Vietnam, ensuring safe, reliable and high-performing workplace environments and overseeing workplace readiness, business continuity and operational resilience.
• Manage facilities management services including reception, cleaning, maintenance, security, workplace administration and employee support services, ensuring consistent execution of workplace standards, policies and service levels.
• Act as the primary Workplace owner for outsourced workplace service providers and IFM partners, driving vendor performance through governance frameworks, KPIs, SLAs, business reviews and continuous improvement initiatives.
• Lead sourcing, tendering, contract implementation and supplier performance management activities, ensuring cost-effective delivery of Workplace services while maintaining service quality.
• Champion a positive employee experience through workplace programmes, amenities, activations and wellbeing initiatives, partnering with HR and business stakeholders to improve workplace engagement and employee satisfaction.
• Support implementation of the SEA Workplace operating model and drive consistency in workplace governance, reporting and service delivery across assigned markets, providing workplace insights and recommendations to support business decisions.
• Lead small and medium-sized workplace projects including office improvements, refurbishments and relocation activities, and support space planning, occupancy management and workplace utilisation initiatives.
• Own the planning, management, forecasting and tracking of Workplace OPEX and CAPEX budgets, monitoring actual spend, commitments, accruals, forecasts and variances and ensuring timely corrective action and transparent reporting.
• Manage vendor-related financial activities including purchase orders, invoices, contract costs and approved changes, and lead annual budget planning with clear business rationale for workplace operating requirements and capital investments.
• Identify opportunities for cost optimisation and value creation while protecting service quality, employee experience, safety and compliance, developing business cases and partnering with Finance and Procurement on financial governance and company controls.
• Partner with HSEE to ensure compliance with applicable legislation, adidas policies, regulatory requirements and Workplace standards, implementing and maintaining IMS requirements including documentation, operational controls, audit readiness and corrective-action closure.
• Own the collection, validation and timely submission of accurate energy, water and utility data for Workplace reporting.
• Support emergency preparedness, incident management, workplace inspections, risk assessments and compliance audits, and ensure IFM partners, vendors and contractors comply with HSEE, IMS and contractor-safety requirements.
• Lead and develop direct and indirect reports, providing direction, coaching and performance management, and build workplace capability and best-practice sharing across SEA while fostering a culture of ownership, service excellence, accountability and continuous improvement.

• Bachelor's degree in Facilities Management, Engineering, Business Administration, Workplace Management, Real Estate or a related discipline.
• Minimum 5-7 years of relevant Workplace, Facilities Management, Real Estate, Hospitality, Employee Experience or Operations Management experience.
• Minimum 2-3 years of experience leading workplace operations, projects, vendors or service providers.
• Experience managing outsourced FM/IFM providers.
• Strong workplace, facilities management and employee experience expertise.
• Vendor governance and contract management skills.
• Financial and budget management skills.
• Understanding of workplace strategy and operating models.
• Project and change management skills.
• Stakeholder management and influencing skills.
• Analytical and data-driven decision making.
• Continuous improvement mindset.
• Strong presentation and communication skills.
• Ability to operate independently across multiple markets.
• Advanced Microsoft Office skills.

• Cross-cultural collaboration and regional experience.
• Experience supporting multiple locations or regional portfolios.
• Experience within multinational organisations and complex stakeholder environments.
• Experience utilising workplace technology, reporting tools and AI-enabled ways of working.

• Coverage across Singapore and Vietnam.

The company states that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a real competitive advantage.