Life Guard (Happy Valley Clubhouse)

Is responsible for patrolling the facility, monitoring pool-related activities and taking action to prevent accidents while ensuring the safety, cleanliness and hygiene of the facility. The post-holder rescues swimmers in distress, administers first aid and enforces pool rules fairly and courteously. The role sits within the Membership and Customer Excellence (MCE) Division, which delivers world-class experiences and deepens engagement across all customer segments.

• Patrol all areas of the facility, ensuring that all areas are being used in the correct manner and making appropriate adjustments as necessary.
• Monitor pool-related activities closely throughout the shift and observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who demonstrate difficulty.
• Take measures to prevent accidents, including cautioning swimmers regarding unsafe areas, warning swimmers who are creating an unsafe environment, and handling discipline situations appropriately with courtesy and fairness.
• Rescue swimmers in distress swiftly, administer first aid to the injured, apply artificial resuscitation, call for emergency assistance when necessary, and complete related reports as required.
• Ensure that a high level of safety, cleanliness and hygiene is maintained throughout the facility at all times.
• Enforce the pool rules in an appropriate, fair and equitable manner, explaining the rationale for the rules when needed.
• Check the safety of equipment in areas of responsibility, report any damage or malfunction of equipment or facilities to the supervisor immediately, and perform various maintenance duties as directed to maintain a safe and tidy facility.
• Assist the supervisor in the assembly and dismantling of equipment, perform minor repairs when required, and maintain the activity areas and stores in a clean, tidy and safe manner.
• Offer professional, friendly and engaging service to ensure a high level of member satisfaction and safety through effective communication, and provide assistance to members as needed without compromising the safety of others using the pool.
• Handle and record lost property in line with the SOP.
• Attend regular lifeguard and safety training and undertake other training required by the supervisor to ensure ongoing personal development and compliance with professional requirements.
• Monitor weather reports closely when required to ensure the safety of swimmers.
• Perform any other related duties as assigned by the supervisor.

• A minimum of 2 years relevant experience and excellent swimming ability.
• Skill in the application of lifeguarding surveillance and rescue techniques and first aid treatment.
• Knowledge of pool equipment and maintenance, swimming pool sanitation and chlorination systems.
• Knowledge of rules and regulations governing conduct of swimmers at pools.
• Holder of First aid and Lifesaving certificates.

• Benefits package
• Dynamic working environment
• Development opportunities