Associate Office Administrator

Supports the daily operations of the Taichung office, providing dependable reception, office administration, mailroom, and employee service support. It helps create a smooth, welcoming, and well-organised workplace experience. The postholder also acts as a proxy for the other Associate Office Administrator when that person is on leave, ensuring business continuity for key office administration tasks.

• Welcome visitors and complete visitor registration processes in a professional and timely manner.
• Support office mail distribution and daily front-desk operations.
• Support meeting room set-up.
• Monitor and replenish office supplies, snacks, and refreshments.
• Conduct routine office environment and equipment checks, complete regular AED, fire extinguisher, and first-aid-kit checks, and prepare required reports.
• Support office events, employee engagement activities, and gift distribution.
• Provide mail delivery support for employees as needed.
• When the other Associate Office Administrator is on leave, provide trained and authorised proxy support for selected administration processes, including handling UPS shipping, postage, and mail delivery support.
• Purchase approved office supplies and refreshments following the required approval process, and coordinate with facility vendors and service providers.
• Process authorised payments and Coupa activities after proper training and approval.

• A certificate of physical or mental disability is required.
• Bachelor's degree is required.
• English proficiency, including clear written and verbal communication.
• Working knowledge of Microsoft Office.
• Strong attention to detail and the ability to maintain accurate records, checklists, and reports.
• Ability to follow established procedures, complete assigned tasks independently, and escalate issues appropriately.
• A professional and welcoming communicator who creates a positive first impression for visitors, teammates, and partners.
• Highly organised, detail-oriented, and able to manage daily tasks with consistency and follow-through.
• Service-minded and responsive, with the ability to support office needs in a calm and dependable manner.
• Able to handle confidential information with care and follow approval and escalation procedures.
• Comfortable working in a dynamic office environment and adapting to changing priorities.
• A collaborative teammate who is willing to cross-train, learn new systems, and support business continuity.

• At least one year of relevant experience in reception, office administration, facilities coordination, or employee service support.
• Experience with Coupa, vendor portals, or similar systems is a plus.