Travel Consultant, University Business Travel - University of Notre Dame

The Travel Consultant, University Business Travel is responsible for booking domestic and international travel using the Sabre reservations system for the campus staff and faculty of the University of Notre Dame. The role involves maintaining professional client relations, ensuring data confidentiality, and promoting the client's travel program policies. The consultant works as part of the Anthony Travel team within TKO Group Holdings, operating from an on-campus office and adhering to a Monday–Friday 8am–5pm EST schedule.

• Book domestic and international reservations for air, ground, hotel, and rail for the campus faculty and staff travel.
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
• Protect client data and actively comply with both our company and client's PCI policies.
• Always maintain client confidentiality regarding data and travel.
• Promote the client's travel program policies, negotiated contracts, and preferred vendors. Apply discount programs appropriately.
• Knows and properly uses airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Remain informed of all airline rules and regulations, stay current with Sabre updated technology, and airline program updates.
• Achieves individual and contractual service level goals related to productivity.

• 3+ years travel consultant experience using the Sabre GDS to include group and international travel.
• Knowledge of general office PC-based programs, including Microsoft Office Suite.
• Strong judgment and decision-making skills.
• Exceptional communication skills both written and verbal.
• Ability to work professionally and independently in an on-campus office, while being part of a larger team at Anthony Travel.
• Ability to work Monday – Friday 8am-5pm EST.
• Must be able to come to work promptly and regularly 8am – 5pm EST.
• Must be able to take direction, be professional, and work together with other team members.
• Must be able to create thoughtful and well-considered replies especially in situations where accuracy and details are crucial, and diplomacy and professionalism are required.

• Knowledge of Concur Travel.

• On-campus office at the University of Notre Dame