Senior Experience Designer - EA SPORTS™ NHL

This role sits within the Live Experience Design (XD) team and reports to the Associate UX Director. It focuses on shaping online gameplay experiences, including Hockey Ultimate Team, World of Chel, and live events, while working with all product pillars to support the online player base and long-term healthy UX solutions game-wide. The designer collaborates with UX team members, technical artists, product managers, and software engineers across disciplines and geographies to create high-quality experiences that promote player engagement and strengthen the EA SPORTS NHL brand.

• Shape online gameplay experiences across Hockey Ultimate Team, World of Chel, and live events.
• Work with all product pillars to support continued commitment to the online player base year over year and contribute to long-term healthy UX solutions game-wide.
• Take responsibility for the live service user experience, including Hockey Ultimate Team and other online modes.
• Translate research insights into workflows and designs using UX tools such as Figma and methodologies including journeys, information architecture, wireframes, and prototypes.
• Identify user testing and research needs for multiple features and coordinate with the internal user research (UR) team.
• Mentor junior UX designers in best practices within the user experience and design industry.
• Help establish design strategy and best practices for online and live service environment experiences.
• Work independently and collaboratively with UX team members, technical artists, product managers, and software engineers who are geographically distributed across the globe.

• Portfolio containing multiple case studies that highlight design skills, technical expertise, and the ability to think holistically through systems and experiences.
• 6+ years of experience designing for complex, data-rich applications such as creative tools, game engines, or productivity software.
• Experience tailoring and presenting complex concepts to different audiences, including product managers, other designers, engineers, and game studio partners.
• Comfort working in complex organisations and a history of collaboratively leading and promoting UX principles and best practices with partners and colleagues.

• 3+ years of experience designing for live service user experiences.
• Experience establishing and improving player-forward UX processes in a monetised live service gameplay environment.

• Vacation (3 weeks per year to start).
• 10 days per year of paid sick time.
• Company top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave).
• Extended health/dental/vision coverage.
• Life insurance.
• Disability insurance.
• Retirement benefits to regular full-time employees.
• Certain roles may also be eligible for bonus and long-term cash programmes.

seeks creative pioneers with a passion for their craft, for whom this will be more than a job.