Manager, Global Key Accounts

Leads the Global Key Accounts business in the Philippines and serves as the senior commercial partner for assigned strategic customers. It is accountable for translating SEA and Country strategy into customer-specific plans, landing seasonal assortments, and delivering sustainable net sales, margin, market share, sell-out, and inventory objectives. The Manager leads and develops one P1, Global Key Accounts direct report, providing clear priorities, coaching, performance management, and day-to-day direction.

• Develop and execute annual and seasonal strategic account plans aligned with SEA and Country priorities.
• Lead customer negotiations and business planning with buyers and key decision makers, covering trade terms, assortment, investment, space, service levels, and growth initiatives.
• Land GKA seasonal assortments as defined, creating account-specific assortments where and when needed, and ensure customer compliance with trade agreements and agreed commercial terms.
• Identify incremental sales, distribution, stock, replenishment, and category opportunities to secure on-time and full displays and maximise profitable market share growth.
• Build long-term relationships with senior customer stakeholders and organise strategic meetings, seasonal reviews, and physical touchpoints with country and buying teams.
• Lead, coach, and develop the P1, Global Key Accounts direct report, setting clear objectives, priorities, and measures of success, conducting one-to-one discussions, performance reviews, and development planning
• And delegating account responsibilities while retaining accountability for commercial results and customer relationships.
• Own delivery of account targets and align key stakeholders to manage categories against GKA KPIs including margin, inventory cover, sell-out, SKU efficiency, availability, and forecast accuracy, defining corrective actions when needed.
• Partner with Go-To-Market to drive shopper engagement, retail execution, and account-specific activation plans, and coordinate with Operations and Customer Service to maintain reliable, timely, and cost-efficient supply for the account.
• Lead monthly business planning and RFC processes covering sell-out, intake, month on hand, order backlog, risks, opportunities, and pull-forward or push-out proposals, and maintain Key Account Strategic Plans using the most recent seasonal performance, customer, market, and financial information.
• Prepare facts, figures, recommendations, and presentations for seasonal reviews, strategic meetings, and monthly business reviews, monitor sell-through, order backlog, and customer, competitor, and market activity, and forecast future seasonal requirements based on trends, inventory health
• Customer plans, and store expansion assumptions.
• Create alignment across Sales, OBF, Finance, Demand Planning, Operations, Customer Service, Merchandising, Go-To-Market, and Brand Marketing on account priorities and decisions, and escalate material risks and opportunities early with quantified business impact and recommended actions.

• Recognised degree in Business, Marketing, Sales Management, Commerce, or a related discipline.
• At least 7 years of relevant experience in key account management, sales, commercial planning, or marketing.
• Previous people leadership, coaching, or team lead experience, with the capability to manage and develop a P1 direct report.
• Proven commercial acumen and strong methodological and analytical skills across business planning, forecasting, performance management, and financial analysis.
• Demonstrated ability to build senior customer relationships, negotiate effectively, influence cross-functional stakeholders, and translate strategy into execution.
• Advanced proficiency in presentation, spreadsheet, reporting, and account planning tools, with the ability to communicate complex insights clearly and concisely.

• Experience in a multinational or complex matrix environment is advantageous.
• Extensive knowledge of the retail, sporting goods, apparel, footwear, or FMCG industry is an advantage.

The company believes that embedding diversity, equity, and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a real competitive advantage.