Clubs, Teams & Franchises
National Account Executive (Contract Catering) - 12 Months FTC
Entry Level
Multiple Locations, United Kingdom
in office
Contract
Job description
About the Role
Is responsible for achieving volume, profit and net revenue targets while managing key customer relationships and interacting closely with the wider business, including Field Sales, Logistics and Finance. It is central to the delivery of the Catering Channel P&L, with day-to-day management of key account relationships across Contract Catering and P&L accountability for WSH, Elior, OCS, ISS and the TUCO purchasing group. The position supports the formulation and management of collaborative joint business plans to deliver profitable growth and works closely with the Musketeer Scout field team to execute plans across the On-Premise channel.
Key Responsibilities
- Achieve volume, profit and net revenue targets for the Contract Catering accounts.
- Manage day-to-day key account relationships across Contract Catering, with P&L accountability for WSH, Elior, OCS, ISS and the TUCO purchasing group.
- Deliver growth targets through business plans aligned to customer needs and Red Bull priorities, evaluating account activity and applying learnings, including winning new business at a profitable rate.
- Forecast, drive growth and track development of the account portfolio, ensuring accurate forecasts of base and promotional volume and point-of-sale material, and evaluating activities for future implementation.
- Proactively manage the customer contact strategy to remove obstacles to progress and drive the portfolio forward.
- Build, maintain and seek out new relationships with key contacts within accounts through timely meetings, communication and trade events to support the overall business plan.
- Build and maintain an internal contact strategy to help meet overall account KPIs, collaborating with Field Sales, Category, Logistics, Finance, Brand and Shopper teams.
- Become an expert in Category, Consumer and Customer for both the customer and Red Bull, making decisions based on insight and working closely with internal category contacts to utilise data and insights confidently.
- Act as a brand advocate to the customer, trade and Red Bull, mirroring brand values to deliver enhanced brand perception.
- Drive new business opportunities across the wider contract catering sector, working closely with foodservice wholesalers, and support the NAM managing foodservice wholesalers with focus on Independent Catering and identifying key opportunities.
- Formulate and manage collaborative joint business plans to deliver profitable growth, and build and maintain complex customer relationships.
- Work closely with the Musketeer Scout field team to deliver first-class communication and execution of Red Bull plans across the On-Premise channel.
Required Experience & Qualifications
- Proven track record of achievement within a commercial environment.
- Experience building and managing complex relationships both internally and with key external contacts.
- Proven ability to handle, evaluate and utilise sales data and insights efficiently.
- Excellent communication, time management, organisational and presentation skills.
- Entrepreneurial self-starter with a focus on results and the customer.
- Experience negotiating and running a joint business plan.
- Experience managing a full P&L and proven track record of volume and value growth.
- Proven ability of managing a national account and/or buying group.
- Experience across contract catering, independent catering and/or foodservice wholesale.
- Experience of leading a strategy across field teams.
The Application Process
Every application is reviewed by a member of the recruitment team. The company takes a people-first approach to hiring, ensuring that every application receives thoughtful consideration.
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