Senior Experiential Event Manager - Client Services (12 month FTC)

Sits within the Brand Experience Division, working on a supermarket brand to deliver multiple experiences across the country. As a senior member of the team, it leads on project planning of events from start to finish, from strategy, client presentations, budgeting and feasibility through to event management, always striving to create best-in-class brand experiences. The position includes line management of an Account Executive.

• Develop and manage senior client relationships, including day-to-day client management, and maintain communication and reporting with the client, brand stakeholders, and internal teams.
• Understand and develop client project briefs, contribute to strategic and creative platforms, steer brainstorms, and shape creative ideas using industry knowledge.
• Deliver well-written presentations in content and narrative.
• Manage projects by setting up project systems and procedures, planning and delivering projects, overseeing on-site activations, handling project administration, and developing project timelines, reports, job sheets and schedules.
• Create and manage client budgets, maintaining day-to-day financial control including pricing, profit, budget approvals and payments.
• Manage venue selection and booking, ensuring all Health & Safety and other paperwork is in place, continuously reviewed and updated in line with THE·TEAM's H&S processes.
• Co-ordinate and manage staffing partners, production suppliers and other third parties engaged for project delivery.
• Ensure contract terms are understood, monitored and met, and that the account team delivers high-quality service against agreed contract KPIs; set KPIs and evaluate campaigns with key learnings and robust case studies.
• Develop additional business opportunities within the client account, including new business identification, ongoing contract renewal, incremental opportunities, and proactive account growth by acting as an ambassador for THE·TEAM's services.
• Lead by example, set standards, ensure best practice and high quality of work, line manage an Account Executive, build strong relationships and foster good team spirit internally and among client teams, and draw upon experience from across THE·TEAM to optimise account work.

• Experience in experiential/live events, both planning and on site.
• Excellent account management skills.
• Excellent planning and project management skills.
• Ability to influence decision-making processes, both within the agency and the client organisation.
• Ability to multi-task, working across a number of activations with tight deadlines.
• Ability to think on your feet and take appropriate actions to resolve any unforeseen issues as they arise.
• Ability to enthuse and motivate others.
• Negotiation skills.
• Ability to analyse project performance and provide confident structured feedback.
• Financial and budget management.
• Presentation skills, both writing and delivery, internally and to clients/suppliers, including use of Microsoft PowerPoint.
• Excellent communication skills, verbal and written, and attention to detail.
• Creative thinking, with the ability to come up with forward-thinking experiential ideas.

• Hybrid working role, working from both the London and Orpington offices.

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Working with iconic properties and brands, THE·TEAM elevates live events to make them unforgettable. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.