Performance Delivery Enablement Specialist FTC

This hands-on support role sits within a small team focused on working through a backlog of practical automation, tooling and data enablement activities for portfolio teams and pods. The role supports the continued adoption of Kiro, agile ways of working and AI-enabled delivery practices by helping build automated agents, dashboards and reusable solutions that teams can use in day-to-day delivery. The successful candidate works with Portfolio, Product, Technology and pod teams to understand delivery pain points, support the build of simple solutions, and improve visibility, flow and decision-making.

• Build and maintain dashboards that give portfolio teams clear visibility of delivery flow, risks, dependencies, outcomes and value indicators.
• Support the development of practical tools that simplify planning, tracking, reporting and governance activities, prioritised through a clear backlog of team needs.
• Create reusable dashboard views and reporting assets that support consistent portfolio delivery conversations, are easy to use, relevant to team needs and aligned to delivery priorities.
• Create and iterate automated agents that teams can use in pods, including reporting preparation, delivery insight generation, routine workflow support and board health checks.
• Use Kiro and other approved AI-enabled tools to prototype, test and improve practical delivery enablement solutions, and spot opportunities where automation and AI can reduce manual effort or improve decision-making.
• Support teams in building confidence with AI-enabled ways of working through practical examples and reusable patterns.
• Work with portfolio and pod teams to improve visibility of work, manage dependencies, identify bottlenecks and ageing work, and improve delivery flow while maintaining focus on outcomes rather than activity.
• Work directly with teams to understand delivery pain points, use simple problem-solving approaches to address root causes, simplify processes, reduce manual effort, and develop lightweight standards, playbooks and examples that help scale good practice.
• Surface relevant data and insights to teams for decision-making, prioritisation and delivery conversations; review delivery information to identify patterns, risks, trends and improvement opportunities; and support delivery metrics and reporting views that promote transparency and practical action.
• Engage with Product, Technology, Portfolio and pod teams and stakeholders to understand requirements, test ideas, improve solutions, ensure tooling and automation supports real delivery needs, communicate complex or technical outputs clearly, and role model openness to change and adaptability.

• Good understanding of agile ways of working and modern product delivery practices.
• Practical experience using Kiro or similar AI-enabled tools to support delivery activity.
• Experience building dashboards, reporting views, workflow automations or delivery tooling.
• Ability to understand business or delivery problems and support practical technology-enabled solutions.
• Good analytical and problem-solving skills, with confidence using data to spot improvement opportunities.
• Comfortable working with stakeholders to gather requirements, test ideas and improve solutions.
• Understanding of pod-based, squad-based or multi-team delivery environments.
• Good communication skills, with the ability to explain technical or data-led outputs in a clear and practical way.
• AI fluency: actively uses AI-enabled tools, experiments with new approaches and iterates with AI as a delivery partner.
• Ownership: takes responsibility for assigned work, follows through on actions and asks for support when needed.
• Curiosity: looks for patterns, asks questions and uses data, workflow insight and practical experience to understand issues.
• Collaboration: builds effective working relationships across portfolio teams, pods and stakeholders.
• Practical delivery mindset: focuses on building useful tools, dashboards and agents that teams will use in day-to-day work.
• Adaptability: stays open to change and adjusts approach as business needs, tooling and ways of working evolve.
• Continuous improvement: looks for opportunities to reduce friction, simplify processes and improve delivery outcomes.

• Previous experience in Product, Technology, Portfolio, Transformation, Agile Delivery, Business Analysis or Product Operations is desirable.

• A regular bonus.
• Healthcare support.
• A stake in our success through our ShareSave scheme.
• Great development opportunities.
• Wellbeing support.
• The chance to turn recognition from leaders and colleagues into amazing prizes.
• Join a winning team of talented people.
• Be part of an inclusive and supportive community where everyone is celebrated for being themselves.

Entain is a sports betting, gaming and interactive entertainment company that states it is leading change in the sector by putting people first and placing exciting, engaging and entertaining experiences at more fingertips than ever before.