Media, Broadcast & Content
Manager, Live Production CoE
Mid Level
New York, United States
in office
Full time
BroadcastLive Production & DirectionBroadcast Engineering & PlayoutStudio & Outside Broadcast Ops$105k – 196k
Job description
About the Role
The Live Production CoE Manager leads Warner Bros. Discovery's News, Sports and Entertainment Live Production Centres of Excellence, overseeing the convergence of information technology and broadcast engineering technology. The role supports the designated Centres of Excellence and their Leads and team members, aligning technology with short and long-term business goals.
Key Responsibilities
- Lead and manage the team supporting the designated Live Production Centres of Excellence, developing, coordinating and enforcing systems, policies and procedures standards.
- Analyse staff performance and provide guidance to help team members improve and advance in their careers, delegating tasks, building trust among colleagues, representing the team's interests, objectives and principles, and identifying or leading team building exercises.
- Participate in strategy development with clients and partners, leveraging cross-divisional engineering expertise to deliver comprehensive products and services that support company objectives.
- Design, build, configure, automate, maintain and provide advanced support for the movement and transformation of video in a 24x7x365 live news, sports and entertainment production environment.
- Translate business requirements into functional requirements and specifications, assembling existing and new hardware, networking and software components and interfacing with automation, monitoring and logging tools.
- Maintain attention to availability, performance, capacity planning and security, working with operational partners, software developers, systems architects, business analysts and vendors.
- Carry out long-range project planning, budgeting and execution, prioritising, scheduling and delivering technical solutions and providing expert guidance to meet challenging deadlines.
- Provide enhanced oversight and guidance to the day-to-day operation of the Live Production Centres of Excellence, evaluating departmental workflow and identifying opportunities for process improvement and efficiency gains.
- Evaluate and prioritise incidents in the ServiceNow ticketing system, communicate status updates to partners, serve as an escalation point during major incidents and outages, and plan training and review knowledge base documentation practices to improve KPIs.
- Manage key vendor relationships, serving as a liaison for escalations and collaborative product development.
Required Experience & Qualifications
- A four-year engineering degree or equivalent work experience in live broadcast engineering.
- 10+ years of experience in a broadcast environment.
- Knowledge and troubleshooting skills in live broadcasting.
- Understanding of postproduction technical workflows.
- Ability to convey complex information clearly and effectively, with strong written and verbal communication skills.
- Openness to change, willingness to embrace new technologies and to stay updated with industry trends.
Workplace
- Atlanta, Georgia
Salary
- Actual salaries will vary based on job-related factors including geographic location, external market data, internal equity, skill set, experience, training, education and performance.
- Other rewards may include annual bonuses, short- and long-term incentives and program-specific awards.
Benefits & Perks
- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- Retirement savings plan
- Paid holidays, sick time and vacation
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