Advanced Systems Engineer (Broadcast & Live Production)

The Advanced Systems Engineer leads the design, implementation and support of broadcast and live production systems across traditional, software-defined and cloud-based environments. The role takes the lead on complex projects, including supervisory and project management functions, and acts as a subject matter expert and escalation resource for Tier 1 and Tier 2 support teams. The successful candidate works with teams across multiple facilities and regions where the company has a presence, and is expected to be highly proficient in one or more specialist areas of broadcast systems engineering.

• Design and maintain end-to-end signal flow architectures for live production facilities.
• Manage video and audio routing infrastructures, including SDI, SMPTE ST 2110, JPEG XS, NDI, SRT and related IP transport technologies.
• Configure and support broadcast control systems, orchestration platforms, router control panels and software-defined networking solutions.
• Develop and maintain monitoring strategies for signal integrity, path redundancy, quality of service and fault detection.
• Troubleshoot complex routing, timing, synchronisation and transmission issues affecting live production operations.
• Create and maintain detailed signal flow documentation, routing maps and operational standards.
• Lead infrastructure deployments, upgrades, proof-of-concept testing and technology evaluations.
• Collaborate with Network Engineering, Production Engineering, Operations and vendors to implement scalable and resilient workflows.
• Provide Tier 3 escalation support during high-profile live events and critical broadcasts.
• Perform system design, quotation and implementation, including specifying all equipment and materials, preparing bills of materials and submitting cost estimates and justifications to the senior leadership team.
• Oversee the integration of new systems and configure all components, managing relationships with third-party and internal partners and vendors.
• Provide system overviews and training, and create training opportunities through mentorship, training or knowledgebase articles.
• Define new and creative workflow changes that gain efficiency for the business, engaging peers, the team and customers with innovative and cost-effective solutions.
• Lead the support of the broadcast enterprise at a very high level, including leading major incident calls and acting as Incident Manager where appropriate, and serving as a source of knowledge for Tier 1 and Tier 2 teams.

• Minimum of ten years of experience in live production projects and/or maintenance; or eight to ten years of experience in advanced IT support or systems design supporting live production.
• In-depth knowledge and expertise in broadcast and live production systems, covering traditional, software-defined and cloud-based environments.
• Advanced understanding of the IT systems required to support both linear and non-linear productions.
• Demonstrated understanding of fibre optic technology and broadcast satellite systems.
• Proven proficiency, and recognition by peers as a subject matter expert, in one or more of the listed broadcast systems knowledge areas.
• Excellent communication skills, with the ability to provide system overviews and training and to communicate effectively with senior executives, clients and vendors.
• Ability to work with teams across multiple facilities and in other regions where the company has a presence.

• Experience of virtualised compute and storage infrastructure and systems.
• Experience of broadcast automation and play-to-air broadcast systems, including automation and play-out servers.
• Experience of live studio and master control environments, including an advanced understanding of graphics for production.
• A 2+ year Associate's Degree with equivalent experience, or a Bachelor's Degree in Computer Science, Electrical/Electronic Engineering or a related discipline.