Media, Broadcast & Content
Broadcast IT Field Engineer
Mid Level
Washington, United States
in office
Full time
Job description
About the Role
The Broadcast & IT Field Engineer provides timely and professional support in a fast-paced 24x7x365 field newsgathering and production environment. The role is responsible for planning and executing engineering aspects for projects, live productions and remotes assigned to Domestic Field Engineering, and may occasionally lead technology plans, resource organisation, technical oversight and guidance on small remotes. The engineer sets up and operates Fiber/IP/Satellite transmission links, video/audio routing, remote/local communications, and performs quality control, maintenance and repair of television remote broadcast and receiving equipment.
Key Responsibilities
- Provide timely and professional support in a fast-paced 24x7x365 field newsgathering and production environment.
- Plan and execute engineering aspects for projects, live productions and remotes assigned to Domestic Field Engineering.
- Assume a lead role on small remotes as needed, developing technology plans, organising resources, providing technical oversight and guidance to staff, and ensuring suitable technical approaches are implemented.
- Set up and operate Fiber/IP/Satellite transmission links, video/audio routing, and remote/local communications.
- Perform quality control, maintenance and repair of television remote broadcast and receiving equipment.
- Perform general hardware and software support for local computing equipment such as laptops, printers and connectivity equipment on site.
- Participate in technology design, installation and integration projects involving broadcast and server-based systems, data networking (e.g., routers, switches) and comparable equipment.
- Provide field support primarily, and assist Broadcast and IT teams with project and maintenance work in-house when not deployed in the field.
- Perform varied tasks when required on assignment to support the production.
Required Experience & Qualifications
- Typically, 4 or more years of experience in television, including troubleshooting, maintenance and repair of broadcast production equipment, IT systems, RF/satellite transmission systems, and studio systems; IP/ASI streaming systems, file ingest systems and quality control.
- Strong operational skills on a broad range of television remote broadcast and production equipment such as SNG satellite uplink/downlink equipment, microwave, video encoding, ENG/Studio cameras and support equipment, A/V routers and infrastructure, video switchers, audio mixers, media decks
- NLE edit systems and storage devices, fiber optic links, signal processing and transcoding devices, production communications (intercom) and computer systems/IT networks architecture.
- Experienced problem solver who is able to perform well in a fast-paced environment.
- Proficiency with MS Office Applications (Outlook, Word, Excel, Visio, etc.).
- Demonstrated knowledge of computer and data networking hardware and applications to ensure complete technical support in the field.
- 4 year technical degree, preferably electronics (or equivalent education/experience/training).
- Proficient electronics and IT support skills.
- Travel (typically domestic, but occasionally international) is required, often with short notice, and the ability to physically lift and move equipment weighing 50 pounds or more is necessary.
- Willingness to perform varied tasks when required on assignment to support the production.
- Ability to adapt to rapidly changing situations frequently encountered in field remote environments.
- Excellent customer service and communication skills (verbal, written).
- Demonstrated competency in a wide variety of technology and business contexts.
- Demonstrated expertise in analysing and solving complex technical problems and ability to work independently and autonomously in a team-based environment.
- Ability to manage workload and workflow for a group of peers with assistance from management.
Preferred Skills
- Working knowledge of emerging technologies including IP video transport.
- Experience working with technology companies such as Sony, Harmonic, Evertz, etc.
- Project team and project implementation experience.
- IT/Network certifications.
- Formal ITSM training/certifications.
- Multilingual capabilities.
- Proficiency with AutoCAD and MS Project.
Workplace
- Field-based role supporting a 24x7x365 newsgathering and production environment, with domestic travel and occasional international travel, often on short notice.
- When not deployed in the field, the role spends time in-house or assisting Broadcast and IT teams with project and maintenance work.
Salary
- Actual salaries will vary based on a variety of job-related factors, including but not limited to geographic location, external market data, internal equity, skill set, experience, training, education, and/or performance.
- Base pay is just one component of the total compensation package; other rewards may include annual bonuses, short- and long-term incentives, and programme-specific awards.
Benefits & Perks
- Health insurance coverage
- Employee wellness programme
- Life and disability insurance
- Retirement savings plan
- Paid holidays and sick time and vacation
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