Media, Broadcast & Content
Remote Operations Center Specialist (Live Sports & Entertainment)
Mid Level
Atlanta, United States
in office
Full time
Job description
About the Role
The Remote Technical Specialist provides coordination, oversight, communication and documentation to establish and maintain consistency across Live Sports and Entertainment Operations. The role maintains collaborative relationships between WBD Techwood Studios Technical Operations and Remote Technical Operations teams, BEST Engineering, and Sports and Entertainment partners, and maintains a technical monitoring station during live shows. The position calls for the ability to make decisions under pressure, delegate tasks effectively and communicate efficiently in a fast-paced environment in order to resolve issues as they arise.
Key Responsibilities
- Manage and communicate the technical details of all MFP productions, resolving potential production issues and resource conflicts in advance of production.
- Monitor and manage incoming and outgoing video for all live MFP productions and maintain a technical monitoring station during live shows.
- Participate in pre- and post-show technical meetings as necessary and prepare and distribute documentation of event details to relevant stakeholders.
- Assist with MFP production setup and ensure production plans are followed.
- QC video and audio signals for air and ensure incoming and outgoing routing is configured and routed accordingly.
- Function as the audio and video liaison between site and PCR (Production Control Room) operations, troubleshooting technical issues and communicating with appropriate teams to help resolve them.
- Work with onsite operators to fax off-site equipment and manage network VLANs to production equipment.
- Provide timely, high-level communication of technical issues that impact live productions.
- Collaborate with Studio and Remote Technical Operations, Live Production Engineering, and Operations to ensure smooth technical setup and execution for productions.
- Collaborate with Production, Technical Operations, and Engineering to evaluate and determine the strategic use of future technology used in the Remote Operations Centre and the areas it touches.
- Assess technical operations methods and recommend changes where necessary.
Required Experience & Qualifications
- Minimum of 4 years of network-level broadcast production experience for live game, live remote, and/or live studio productions.
- Proficiency in technical planning and documentation for live sports, news, or entertainment productions.
- Experience in managing and monitoring video and audio signals for live events.
- Proficient in video and audio router operations.
- Knowledge of current industry audio and video standards.
- Familiarity with Remote Operations, Production Control Room operations, and technical liaison roles.
- Ability to lead technical meetings and resolve issues proactively.
- Ability to make decisions under pressure, delegate tasks effectively and communicate efficiently in a fast-paced environment.
- Must be able to work independently, and with small and large teams.
- Must be flexible and able to work non-traditional hours, including weekends and holidays.
Preferred Skills
- BS/BA degree preferred.
- TD, A1, Engineering or Technical Manager experience.
- Ability to handle the pressures of live programming and limited time constraints.
- Open to travel if required.
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