VIP Host, GNOG

As a VIP Host, the role focuses on forging and cultivating relationships with the company's most engaged players. The postholder executes the day-to-day strategy of the VIP engagement programme in order to understand players' true needs. The position plays a key part in delivering a world-class experience that fosters long-term customer loyalty and drives high levels of brand advocacy.

• Create new business revenue by understanding and developing strong, authentic and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

• Bachelor's degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management or customer-facing role.
• Comfort working in a fast-paced, highly collaborative and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Must be able to obtain and maintain required State Gaming Licences.
• Willingness to travel and work nights and weekends.

• The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity and benefits as applicable.
• Ranges are determined by role, level and location, and reflect new hire pay rates across all US locations
• Individual pay is determined by work location and additional factors including job-related skills, experience and relevant education or training.

• Bonus, equity and benefits as applicable.
• Guidance through the gaming licence application process where relevant to the role.

DraftKings is a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, where AI is becoming an integral part of both the present and the future, powering how work gets done, guiding smarter decisions and transforming how customer experiences are enhanced and operations streamlined. As a regulated gaming company, employees may be required to obtain a gaming licence issued by the appropriate state agency as a condition of employment, and the company guides candidates through the process where it is relevant to the role.