Business Planning and Analytics Analyst

Assists in projects involving market research, data analysis, and report writing to support decision-making and strategic planning. It sits within the Membership and Customer Excellence Division, which delivers world-class experiences and deepens engagement across all customer segments. The role also involves monitoring data quality, conducting regular analyses, ensuring compliance with relevant policies and legal requirements, and visualising data through reports and interactive dashboards.

• Assist in undertaking projects that involve market research, data analysis, and report writing to support decision-making and strategic planning.
• Identify and monitor data quality metrics to ensure accurate and reliable reporting across different functions.
• Conduct regular data analyses to generate insights and support the development of strategies for the department.
• Ensure compliance with relevant policies and legal requirements to maintain the integrity of operations.
• Use appropriate tools to visualise data analysis via reports and interactive dashboards.
• Undertake other duties as assigned by Manager.

• Bachelor degree in a relevant field such as Data Science, Computer Science, Business, Finance, or a related discipline.
• A minimum of five years of relevant experience in data analytics, data management, or project management.
• Solid experience in relational databases and familiarity with various database systems.
• Proficiency in object-oriented programming languages and scripting languages.
• Experience with data visualisation, quantitative and/or financial modelling tools and techniques.

• Benefits package
• Dynamic working environment
• Development opportunities