Specialist GBS AR Retail & Wholesale

The Specialist GBS AR Retail & Wholesale is part of the Finance team and supports accounts receivable for wholesale, retail, and eCommerce in larger markets. The role handles market-specific accounting cases, reviews work completed by junior team members, and coordinates with colleagues across GBS and business partners. It also contributes to month-end closing, reporting, audit tasks, and process improvement within the team.

• Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, handling specific cases for each market.
• Check and review tasks handled by junior members, such as cash application and master data changes.
• Perform sales vs. collection reconciliation for key customers, landlords and online stores.
• Prepare and analyse reports, including AR deduction, eCom reconciliation, and Retail aging and collection analysis reports.
• Perform and review month-end closing tasks.
• Perform, coordinate and review audit tasks, reviewing the quality of results within the team.
• Handle internal and external customer queries on complex cases, deal with ad hoc requests, coordinate with others, and allocate and handle group emails and tickets.
• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only).
• Prepare training material and deliver training on specific cases for own area of responsibility (SME only), and train junior and new members (e.g. sales vs. collection reconciliation).
• Support team lead on project delivery, e.g. efficiency improvement and retail system upgrade, raise and implement smart work ideas, and identify problems to bring to the attention of the Supervisor.

• University degree or equivalent education required.
• Minimum of 2 years' work experience in Accounting.
• Good communication skills.
• Customer service mindset.
• Good in English communication.
• Good accounting knowledge.

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