Specialist GBS OTC Operations

This role sits within the Finance team and focuses on order-to-cash accounting operations across wholesale, retail and eCommerce. It involves performing and reviewing accounting, reconciliation, reporting, month-end closing and audit tasks, including handling complex cases and supporting junior team members. The position also covers process documentation, training delivery and project support, with some responsibilities designated for SMEs.

• Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, handling market-specific cases.
• Check and review tasks handled by junior team members, including cash application and master data changes.
• Perform sales versus collection reconciliations for key customers, landlords and online stores.
• Prepare and analyse reports such as AR deduction, eCom reconciliation, and Retail aging and collection analysis reports.
• Perform and review month-end closing tasks.
• Handle ad hoc requests and coordinate with others, and handle internal and external customer queries on complex cases.
• Perform, coordinate and review audit tasks, and review quality results within the team.
• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only), and prepare training material and deliver training on specific cases for own area of responsibility (SME only).
• Allocate and handle group emails and tickets, and identify problems and bring them to the attention of the Supervisor.
• Deliver training to junior and new team members, such as sales versus collection reconciliation; support the team lead on project delivery, such as efficiency improvement and retail system upgrade; and raise and implement smart work ideas.

• Good communication skills.
• Customer service mindset.
• Very good level of Japanese.
• Good accounting knowledge.
• University degree or equivalent education required.
• Minimum of 2 years' work experience in Accounting.