Specialist GBS AR eCom

This role performs accounting tasks in Accounts Receivable for Wholesale, Retail and eCom across larger markets, handling market-specific cases and supporting the wider AR process. It sits within the Finance team and works closely with team colleagues, a superior, colleagues in other parts of GBS connected via the process area, and selected business partner key contacts. The role also reviews work handled by junior members, coordinates with others on complex queries and ad hoc requests, and contributes to process improvement, training and project delivery.

• Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, dealing with market-specific cases.
• Check and review tasks handled by junior members, such as cash application and master data changes.
• Perform sales vs. collection reconciliation for key customers, landlords and online stores.
• Prepare and analyse reports, including AR deduction, eCom reconciliation, and Retail aging and collection analysis reports.
• Perform and review month-end closing tasks.
• Perform, coordinate and review audit tasks, reviewing quality results within the team.
• Handle internal and external customer queries on complex cases, ad hoc requests, and coordinate with others.
• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only).
• Prepare training material and deliver training on specific cases for own area of responsibility (SME only), and train junior and new team members (e.g. sales vs. collection reconciliation).
• Allocate and handle group emails and tickets, and identify problems to bring to the attention of the Supervisor.
• Support the team lead on project delivery, e.g. efficiency improvement and retail system upgrade, and raise and implement smart work ideas.

• University degree or equivalent education required.
• Minimum of 2 years' work experience in Accounting.
• Good communication skills.
• Customer service mindset.
• Very good Japanese level.
• Good accounting knowledge.

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